On 6/26/19 we were presented with a passenger that had developed some mobility problems. Our destination was Crownair at Montgomery Field as they hold the CAA contract. We had never been to Montgomery Field before and knew nothing about Crownair other than they had made our reservations for us. Upon collecting our passenger it was evident we were going to need a wheelchair and some help disembarking our passenger as they had limited endurance. A fast call was made to Crownair with the aforementioned requests and we departed. The Crownair staff obtained all of our needed items, had line service standing by upon our arrival, and conducted themselves in a very professional manner. This was all put together in under 3 hours. All of the ladies in the office including Kristie, Angela, Irene, Melissa, and Valori and the line service technicians all pulled a rabbit out of the hat for us and it was appreciated. I would use Crownair again for our arrival to Montgomery Field.

Bill Paul
AirNav User

IS-BAH is a performance-based program designed by The International Business Aviation Council (IBAC), who maintain a seat with the International Civil Aviation Organization (ICAO). While not required by regulation, Crownair opted to pursue this voluntary standard and the rigorous implementation of an enterprise wide safety management system to make good on its commitment to operational safety excellence.

Louis Sorrentino
CEO & Managing Director, AvMaSSI.